Digital transformation

Digital transformation is upon us! Join us and thrive!

Leading organizations worldwide are already reaping amazing benefits of employing digital workers to handle important operations. Intelligent robotic process automation (RPA/IPA) is driving efficiency, cost savings, better labor utilization, faster processing and ultimately, maximized performance. At its core, intelligent RPA is about using digital workers (comprised of software robots coupled with adjacent technologies such as OCR, Machine Learning and AI) to perform tasks more efficiently and accurately than human operators. A significant portion of the everyday work can be automated, freeing your resources for more thoughtful, value producing tasks.

Most organizations see a 50-80% cost savings over human onshore processing and a 25-40% savings over offshore fulfillment. We’ve also seen other benefits: intelligent RPA can provide job enrichment for employees as they are moved to higher order tasks. The organization increases productivity and process transparency, as well as speed, quality of outcomes and the ability to scale.

Rise of the digital worker

We envision a future where digital workers take on an ever-increasing amount of humanity’s workload, freeing us the mundane and enabling our pursuit of human ingenuity and creativity. This future digital worker is primarily a construct made of software in a largely digital enterprise, completing tasks accurately, tirelessly and constantly improving.

Advanced digital workers will take on many human characteristics, and these attributes are currently being developed by leading-edge companies and researchers. For example, an advanced digital worker will be able to sort and decide between alternatives, using the ability to evaluate options and future outcomes like a human. They will rely on the emerging technologies of artificial intelligence and machine learning. Digital workers will build awareness to be able to read, obverse and comprehend information, using advanced cognitive techniques in processing unstructured information such as text, audio or video. Lastly, they will be able to act to make purposeful, useful change in the world.