Self-sufficiency ≠ maximum value
Maximizing program value and becoming self-sufficient are different strategies. Too many organizations assume they are better off performing the work in-house to save money. This approach misses the opportunity cost of delaying value from quick high ROI projects. It assumes management is content to be net upside-down in program funding while you learn.
Read Foundation for Choosing a CoE Structure to find out what’s the best model for your organizations program!
Use case example: A manufacturer trained a smart developer. He tried to automate shipping revenue recognition- valuable automation to be certain. While logical, his design and configuration choices complicated his work. He couldn’t finish it despite months of effort. We got the automation running quickly, preventing credibility damage to the young program.
They lost six months of value, equating to a negative ROI of 400% for the decision to build versus buy. The program was a net profit drain and looked like a costly distraction to leadership. In contrast, an expert partner would have made this project look effortless. They also could have delivered many automations at once to create a self-sustaining program.
As a program leader, there are three critical things to get right:
- Backlog: Your automation candidate list for making the investment case and setting management expectations. It is the oil that keeps the program engine running.
- Robot-way: This design approach results in better, more resilient and valuable automations. It helps you assemble fragments into high-value automations.
- Operating model (also known as ROM): How you run your program and interact with the rest of your business and external partners. Your operating model must align with your current situation and scale with you. Too much too soon is a costly distraction for you and your sponsors.
We support your team and address these challenges with Backstop, our long-running service. We get to know you and your business so that we can give fast informed answers tailored to your needs. Backstop helps you deliver more value at a steady pace.
Enable Your Team
Every new developer needs professional mentoring and support during their first automations. Our training and mentoring programs build confidence and create productive contributors for your team. For developers, we offer Co-pilot support and developer helpers for the commonly required functionalities.
Enable Your Robot Workforce
Intelligent robotic process automation (RPA/IPA) programs run on costly software and infrastructure. By now, you have the enterprise-scale infrastructure to avoid inexplicable failures. If not, we can help. Most infrastructure needs updates after the first year.
We help manage your platform license commitments, preferably as your reseller. Generally, robots use subscription-basis licenses discounted for term, quantity and multi-year prepayment. Having too many unused robots creates unnecessary licensing and infrastructure expenses.
For the best pricing, you should opt for a three or five-year term and select a quantity that is at the beginning of a pricing tier. You then set a delivery (or drawdown ) schedule that is conservative for each year. For example, if a discount starts at the 11th robot, then on a five-year term, you agree to 3-4-5-5-11 robots in years one to five. If you find you need more robots later, you add more robots to your order or speed up later deliveries. If your salesperson isn’t reviewing these buying options, you should work with us.