What is low/ no code?
Low/no code is a platform that enables people to create user portals without coding skills. This means that anyone can create a user portal, regardless of their ability. You may have heard about citizen developers. This is somebody who creates applications to solve a specific problem or need within their organization, without the help of professional developers.
User portals in RPA
User portals are an important part of any RPA solution. They can be used to create customer-facing portals that provide a self-service experience for your customers. By using low code techniques, you can quickly and easily develop customer portals that are tailored to your specific needs.
There are two types of user portals: employee-facing and customer-facing. Employee-facing portals help employees take care of business tasks on their own, without having to go through someone else. Customer-facing portals let customers take care of business tasks on their own, and they can also be integrated with your company’s intelligent automation technology.
Portals versus web forms. What is the difference?
Web forms are good for getting data from people. They can use the form to put in the data they need. You can use the form to get the data you need as well.
Portals are good for giving people a complete experience. You can use portals to get information from people and also to give them information.
Web portal use cases and benefits.
User portals can provide a number of benefits, including:
- Allowing customers to access their account information and make changes on their own, without needing to contact customer service
- Giving employees self-service experience for HR processes like onboarding, vacation requests, and expense reports
- Providing a way for partners to log in and view their accounts or profiles