Insights
Speed and scale drive the greatest value from robotics. Organizations keep that value as long as they have the right management systems and utilize an approach that keeps up with their changing needs. Our proprietary RPA Done Right framework and our 7D Approach to RPA were created to serve this client need.
WonderBotz: RPA Done Right
Depicted below, the WonderBotz RPA Done Right framework covers both the management and execution of an organizational RPA capability.
The outer-ring of RPA Done Right contains the 3-point management model which organizations need to put in place.
- Alignment management ensures that the organization is acting with common purpose
- Quality management ensures that the automations meet the business needs and are maintainable without exponentially increasing the cost to operate them
- Benefits realization management ensures that the expected value is understood and actually delivered to the business regardless of the how the value is measured.
The center of RPA Done Right covers 3-sides of execution that must be balanced to maximizd RPA value.
- Demand-side focuses on identifying the specific business automation opportunities and is where the backlog of automation candidates is identified and prioritized
- Supply-side focuses on building and deploying quality automations based upon demand-side priorities
- Run-side focuses on the deployment and day-to-day operations of the automations
WonderBotz RPA Done Right Framework
RPA Benefits Realization Management
RPA Alignment Management
- RPA vision and communication
- Sponsorship and leadership
- Role clarity and alignment (e.g., Center-of-excellence)
- Organizational change
- Cost-benefit analysis
- Benefits tracking
- Service level agreements (SLAs)
- Methods and standards
- Solution authority
- Configuration authority
- Testing authority
RPA Quality Management
The three-sides of RPA execution are managed through WonderBotz's 7D Approach to RPA. It describes activities and workproducts across RPA strategy to implementation and day-to-day operations.
WonderBotz 7D Approach to RPA
Assess the potential for automation and, if wanted, create production pilot
Build, size and score backlog of high-impact potential automations
Describe automation functionality, including exceptions and volumes
Determine how to build the solution, including components
Build and test the solution according to the solution design
Install the robot into the production environment
Operate and control the robot, adjusting as necessary
