The world of work has changed! In the past 3 years we have seen a global pandemic with record sick leave taken, productivity drops, talent shortages, and inflation spikes increasing wages. Now in 2023, there is talk that a recession looms. Q1 is a key time to consider your staffing infrastructure for the next 3-5 years.… Continue reading BPO vs RPA – Do digital workers make more sense in 2023?
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