The world of work has changed! In the past 3 years we have seen a global pandemic with record sick leave taken, productivity drops, talent shortages, and inflation spikes increasing… Continue reading BPO vs RPA – Do digital workers make more sense in 2023?
Beyond process discovery – using your data for employee enablement
Strengthen your understanding of chatbots to enhance the customer’s experience
Selecting the next best process to have maximum impact on the business
Enabling customer and agent self-service with conversational AI
Automates after call work (ACW), boosting productivity to save 33 FTEs ($2 million) annually
Guidelines for Building & Optimizing Your Center of Excellence
A Champion for Change: Spotify’s Global CoE Leader Talks Hyperautomation with WonderBotz
