Automation practitioners and leaders often experience a gap in expectation vs reality when approaching transformation. The Solution Work required to adequately address the challenge and remain program-positive in ROI is a delicate balance between business outcome value and technology choices.
Our Enterprise Solutions Team will be sharing some best practices when navigating this delicate collaboration between business and tech stakeholders. A new operating model, Agentic Process Management (APM), is beginning to emerge as AI and Agentic programs begin to scale from pilot to production.
Key Takeaways:
- How to structure solution design for a measurable ROI
- Aligning business outcomes with agentic and AI choices
- Designing governance and operating models to scale beyond pilots
- What “good” solution work looks like in an APM-driven organization
