Process Controller
Equips RPA Process Controllers to (i) design a service model for sustainable RPA operational support, (ii) perform day-to-day system administrator tasks in Blue Prism, and (iii) discuss considerations related to advance topics targeting organizations with new, established, or mature intelligent automation programs.
Audience
- RPA Process Controllers
- RPA Support Analysts
- RPA Developers
RPA Platform
- Blue Prism
Objectives
- Review service model framework for RPA operational support
- Define RPA Process Controller role and responsibilities
- Practice system administrator tasks in Blue Prism (e.g., scheduling, review session logs)
- Discuss advanced topics related to RPA Platform
Delivery
Corporate training: 3 sessions, 3 hours each, 8-10 seats max
- Option 1: In-person classroom training at your location (1-2 days)
- Option 2: Virtual instructor-led classroom training (3 days)
Topics
Session I: RPA Process Controller and RPA Operational Support
- RPA Process Controller role and responsibilities
- Service model framework for RPA operational support
- Best practices and documentation for service model implementation
Session II: RPA Operational Support Activities, Considerations, and Best Practices
- Administration
- High-level infrastructure highlights
- System manager
- Control room
- Environment and session variables
- Workload management
- Scheduler
- Resource pools and groups
- Dynamic process execution
- Investigation and monitoring
- Session logs
- Remote access tool
- Tiles and dashboards
- Release management
- Creating a release package
- Import/export release files
- Deployment documentation
- Testing approach
Session III: Advanced Topics (Q&A format, select 1 option from list below)
- Option 1: Considerations when mobilizing new RPA operational support services
- Option 2: High-level infrastructure assessment of current RPA platform installation
- Option 3: Select topics in RPA platform infrastructure, functionality, and optimization
Prerequisites
- RPA 101 Blue Prism Essentials or equivalent
- Access to Blue Prism DEV or testing environments for demos