Case Study
Workday data alignment and reconciliation with legacy systems
Results
Scale
Eliminated low-value work efforts
50%
Reduce process cycle time by up to 50%
Better
Eliminated data discrepancy errors between systems
Company Profile
Global publicly-listed hospitality company operating a broad portfolio of hotel brands across luxury, lifestyle, premium, and value-focused segments, thousands of hotels across more than 100 countries, plus one of the largest global hotel loyalty programs. Hundreds of thousands of associates work across the group’s hotels and corporate offices worldwide.
Challenge
An international hotelier seeking to modernize its Human Resources department and technology stack decided to implement Workday. Despite the implementation taking place years ago, the setup and data integrations needed to be completed. Employees were forced to use legacy systems and Workday to complete their job, and more effort was worked to sync the master data between the two systems. Ultimately, the hotelier spent as much time on data management and reconciliation as they were on their actual business process and were ready for a change.
Solution
WonderBotz ReportBotz solution was implemented for data acquisition, standardization, and conflict resolution. First, the automation extracts all contingent data from Workday and the legacy systems required to complete the process. After data extraction, ReportBotz reviews and cleanses the data of any formatting errors to ensure data quality alignment across the systems. The data is standardized into a master set and uploaded back into Workday. Finally, comparison and change reports are generated, showing the updates and identifying conflicts the bot could not resolve.
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