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Case Study

ReportBotz+ Uncovers $2M with Revenue Audit Automation

Home » Resources » Case Studies » ReportBotz+ Uncovers $2M with Revenue Audit Automation

Industry

Function

Topic

, ,

Results

$1.5M

US$1.5 million in found revenue

$500K

US$500k cost avoidance

5K+

Remote audit of 5,000+ hotel properties annually

Company Profile

Global publicly-listed hospitality company operating a broad portfolio of hotel brands across luxury, lifestyle, premium, and value-focused segments, thousands of hotels across more than 100 countries, plus one of the largest global hotel loyalty programs. Hundreds of thousands of associates work across the group’s hotels and corporate offices worldwide.

Challenge

Manual report auditing prevents scale

This hospitality company’s compliance and audit team needed to review each property’s revenue reports for accuracy. Each review required an auditor to manually connect to each location’s system and verify the data aligned to amounts for the audit period.

As the number of properties grew and the operation’s scale intensified, this approach became unsustainable, requiring a significant number of new hires. Leadership wanted a scalable solution to perform remote audits so that the existing team could focus on the final reviews.

Solution

ReportBotz+ automates revenue reporting

WonderBotz ReportBotz+ can connect to the property management system and download PDFs of all the necessary reports for each location. The AI-powered automation solution reads the documents and extracts the revenue data from the PDFs. The data is then structured and logged in the customer database according to predetermined business requirements. The solution notifies a team member once a remote audit is completed or if it encounters any exceptions that require follow up.

The remote auditing solution reviewed 5,000+ properties annually and found the business $500K in cost avoidance and $1.5 million in found revenue.

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