Case Study
Migrating RPA to Google Chrome from Microsoft IE
Results
Risk
IE risk eliminated
Impact
Service continuity
Impact
On-time, on-budget performance
Company Profile
Major North American religious-affinity fraternal benefit society, provides life insurance, annuities, long-term care, and disability income exclusively to its members and their families through a captive agent force. Tens of billions in life insurance in force, top-tier A.M. Best ‘Superior’ rating, and recognized for industry-leading ethics. Members contribute hundreds of millions annually to charitable causes.
Challenge
Insurer designed and built many robotic process automations in Blue Prism over the years to use Internet Explorer as the browser. Unfortunately, Internet Explorer is at end-of-life and Microsoft announced that support for it would sunset starting in Q2 2022. CoE team needed replace Microsoft Internet Explorer with another browser (i.e., Google Chrome) in order to ensure uninterrupted service for both their business users, agents and policyholders.
Solution
Using outputs from WonderBotz’s proprietary automation analyzer, a joint team determined scope and level of effort of required changes and established an achievable migration plan. Developers re-mapped objects, updated corresponding stages for Chrome functionality and performed unit testing on the revised objects. The end-to-end automations were regression tested and, upon completion, redeployed to production.
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