Case Study
Migrating 120+ automations in less than 6 months
Industry
Function
Topic
Results
120+
Over 120 automations migrated to the new platform
Better
Improved exception handling and stability
25%
25% faster processing
Company Profile
Publicly-listed major Saudi commercial bank, one of the largest financial institutions in the Kingdom of Saudi Arabia and the broader Middle East. Provides Sharia-compliant retail, corporate, and SME banking services through hundreds of branches and thousands of ATMs across the Kingdom, with international branches supporting Saudi clients in major financial centers. Leading financier of large Saudi infrastructure, energy, and petrochemicals projects.
Challenge
The automation CoE and business users were dissatisfied with their automation platform vendor experience which resulted in many underperforming digital workers and a bad impression. As a result, leadership needed more confidence in the program to move forward with automation requests to get past the stalled effort. With less than one year until its robot licenses were set to expire, financial leadership decided to migrate its digital workforce to a different RPA platform while enhancing existing automations.
Solution
WonderBotz provided multiple teams to complete this large project in less than seven months. Over 75 developers, business analysts, and solution architects carefully reviewed each production automation and performed enhancements that optimized performance on the new platform. We provided 24/7 production support to schedule and monitor the digital workers during the hyper-care period. Team members also produced all the necessary lifecycle documents to support continued maintenance.
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