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Case Study

Individualized KPIs for 6,000 site managers delivered by schedule and on-demand

Home » Resources » Case Studies » Individualized KPIs for 6,000 site managers delivered by schedule and on-demand

Industry

,

Function

Topic

Results

Speed

Available on-demand

150hrs

More than 150 hours saved monthly

Better

Improved accuracy and consistency

Company Profile

Global publicly-listed hospitality company operating a broad portfolio of hotel brands across luxury, lifestyle, premium, and value-focused segments, thousands of hotels across more than 100 countries, plus one of the largest global hotel loyalty programs. Hundreds of thousands of associates work across the group’s hotels and corporate offices worldwide.

Challenge

Worldwide hospitality firm generates a monthly performance report for its over 6,000 locations. This was a time-consuming process that connected to multiple different reporting systems. Hiring additional resources to complete the process was not economically feasible, and the resources responsible for generating the reporting packages needed to catch up with their workload. The finance team wanted a scalable solution that could produce report packages for the various locations and do so at a higher frequency.

Solution

WonderBotz ReportBotz was implemented to gather, cleanse and standardize the data from many different sources and reporting systems. It uses externalized mapping rules to generate and distribute location-specific reports in PowerPoint focusing on 25 key performance indicators. The business team can easily update these or add new ones for new metrics and locations. And, because the solution does not require manual work, it can be run on-demand by business leadership.

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