Case Study
Healthcare provider reduces back-office processing time by 90% with automations
Results
90%
Reduced processing time by up to 90%
95%
Eliminated up to 95% of manual effort
Risk
Improved accuracy, compliance, and audit readiness
Company Profile
Major Indian fertility/IVF clinic chain, operates a national network of dozens of centers across multiple Indian states delivering fertility consultation, IVF/ICSI procedures, IUI, andrology, surrogacy support, and related reproductive health services. Among the largest IVF networks in its market by patient volume. Privately-held and PE-backed.
Challenge
Time-consuming back-office processes
The finance team at our client’s clinic network was burning days every month on manual invoice handling: invoices arriving by email, getting registered record-by-record across spreadsheets, classified for TDS section and rate, posted as journal vouchers into the GL, and finally cleared for payment. Each step was repetitive, error-prone, and slow, and a clean audit trail across the full flow required careful eyes that the team didn’t have to spare.
The combination of human error and processing bottlenecks left the firm exposed: inaccurate records, compliance gaps, and payment cycles that took longer than they should. Leadership needed a way to handle the routine work at scale without constantly re-checking it for errors.
Solution
WonderBotz Automation Solutions
Our client engaged WonderBotz to leverage proprietary frameworks and accelerators to rapidly assemble an invoice-to-pay automation covering invoice registration, TDS classification, journal-voucher posting, and payment processing across the firm’s accounting workflows. The bot monitored designated email inboxes for incoming files, validated each invoice against business rules, automatically flagged missing or invalid data, and posted validated entries directly into Oracle.
What had taken hours on a record-by-record basis now ran in minutes, and the finance team got back a clean audit trail across every step from invoice in to payment out. The team focused more time on judgment-heavy work, payment cycles tightened, and accuracy and compliance posture improved across the back office.
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