Case Study
Healthcare provider develops systematic payroll allocation process for care providers
Results
2K+hrs
2K+ hours saved annually
100%
100% data entry error reduction
Speed
Reduced cycle time
Company Profile
Regional federation of mission-driven not-for-profit community hospices, operates as a partnership of multiple member organizations preserving locally-rooted hospice care by providing shared administrative, IT, clinical, and back-office services. Distinct counter-position to private-equity-led hospice consolidation, supporting tax-exempt nonprofit hospice care for thousands of patients and families annually.
Challenge
The organization employs full-time, part-time and per diem staff in various care and administrative disciplines across seven affiliates with multiple cost centers. Centralized finance team needed to understand the current and changing cost of care across various dimensions and cost centers, but lacked the resources to allocate charges manually with each payroll. Leadership sought a systematic way to perform bi-weekly payroll allocations for its indirect and direct care personnel.
Solution
Automation retrieves payroll and timesheet information from ADP and health information systems for each of its staff. It applies business rules based upon worker’s location, schedule, discipline, and assigned patients to calculate the necessary direct and indirect cost center allocations and then loads the results into the financial systems for reporting. A secondary impact, the improved reporting accuracy increased care team utilization over time.
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