Case Study
Generate monthly management KPI reports for hotel properties
Results
150hrs
Saved >150 hours per month
Better
Reduced errors and report inconsistencies month-to-month
Scale
Enabled employees to focus on high-value work
Company Profile
Global publicly-listed hospitality company operating a broad portfolio of hotel brands across luxury, lifestyle, premium, and value-focused segments, thousands of hotels across more than 100 countries, plus one of the largest global hotel loyalty programs. Hundreds of thousands of associates work across the group’s hotels and corporate offices worldwide.
Challenge
An international hospitality client’s monthly reporting process was unable to provide leadership with timely and accurate results. Hiring additional resources to complete the process was not economically feasible and the resources responsible for generating the reporting packages were falling behind on their work. The issues were further compounded by the number of different reporting systems required to complete the process. The finance team wanted a scalable solution that could produce report packages for the various properties, and do so at a higher frequency.
Solution
WonderBotz’ ReportBotz solution is setup to gather, cleanse and standardize the data from many data sources and reporting systems, including the Opera property management system. It uses externalized mapping rules to generate and distribute property-specific reports in PowerPoint focusing on 25 key performance indicators. And, because the solution does not require human intervention it can be run as frequently as is required by the business leadership.
Related Stories
Banking & FinanceEuropean bank cuts process costs 90% and speeds customer onboarding90% Cut process costs 90% on rules-based work
HealthcareHealthcare Provider Automates Hospice In-hospital Patient Onboarding6K+hrs 6,200+ physician and nurse hours saved annually
HealthcareProvider verifies Medicare insurance eligibility2K+hrs Over 2,000 hours saved annually
InsuranceClaims-management firm hits 95% auto-classification on 30,000 documents monthly95% Hit 95% classification confidenceReady for your own case study?
Speak with a WonderBotz automation specialist about your document-heavy or manual-intensive process.