Case Study
Faster, error-free release management and better insights
Results
50%
Software release cycle time cut in half
Risk
Management visibility into the process
Better
Better quality controls
Company Profile
Mobile-security platform purpose-built for enterprise environments, among the first mobile-threat-defense providers granted federal cloud-services authorization. Combines on-device machine-learning detection with a comprehensive mobile application protection suite covering compliance, intellectual-property protection, and runtime defense. Privately-held and PE-backed.
Challenge
This SaaS company operates on a six week development and release cycle, requiring updates to over 50 (and growing) distinct production customer instances across the globe. Each instance requires its own independent release, complete with region-specific data and privacy requirements as well as multiple user acceptance approvals. The company found it difficult to manage so many environments and could not easily see the status of updates. Leadership sought to streamline release management and reduce manual effort.
Solution
Krista Automation Platform coordinates, orchestrates, and executes global release management processes. When a new software version is released, it creates epics and tasks in JIRA to document, tracks the various stakeholder approvals and produces change management reports as each step is approved. Because the automation orchestrates the entire process, all communications and documentation are stored and available for reporting dashboards and SLAs management.
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