Case Study
Automating vendor setup saves FTEs
Industry
Function
Topic
Results
4-6FTE
4-6 FTE saved
Better
Standardized vendor setup process
Scale
Staff prioritization on high-value activities
Company Profile
Global publicly-listed media organization with one of the industry’s most extensive libraries of TV and film titles, operates broadcast, cable, premium streaming, film studio, and digital media businesses, plus production, distribution, and advertising solutions across multiple continents. A top-tier player in the U.S. television and broadcast market.
Challenge
The client’s procurement team processes 10,000 changes and reviews for new and existing vendors each year. This process involved manually logging into the client’s work management portal and checking for new vendors. Each new vendor had to be set up in multiple applications, with different data points needing validation for compliance. The process was time-consuming and prone to data entry issues. The procurement team wanted to standardize the process, improve data quality and reduce the dependency on manual work.
Solution
The solution identifies and extracts vendor details from MARKET or by email for each vendor setup request and checks for duplicate records in SAP. The automation then validates the tax ID through the IRS or VIES and performs additional risk assessment checks and validations. Once everything is complete, the automation sets up the new vendor record in MARKET and SAP and alerts the procurement team to any exceptions. Associates can also submit change requests for existing vendor records in SAP.
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