Case Study
Automating payment proposals reduces cycle time by 99%
Industry
Function
Topic
Results
99%
99% cycle time reduction
1-2FTE
1-2 FTE saved
Scale
Increased staff prioritization on high-value activities
Company Profile
Global publicly-listed media organization with one of the industry’s most extensive libraries of TV and film titles, operates broadcast, cable, premium streaming, film studio, and digital media businesses, plus production, distribution, and advertising solutions across multiple continents. A top-tier player in the U.S. television and broadcast market.
Challenge
The company’s daily payment process involved looking up which countries were to be processed and their payment method before creating the payment proposals in SAP. The output report, showing completed and exception items, needed to be formatted in easy-to-read HTML for the disbursement team members to review and update. Payment team leadership wanted a solution that would reduce the required manual effort and let team members focus on higher-value activities.
Solution
The payment proposal schedule is maintained on an externalized configuration file. The automation loads the correct payment proposal schedule to the work queue and uses the plan to generate the run ID and create the necessary payment proposals in SAP. Based on the proposal details, the automation will execute the payment proposal or refer it to the disbursement team for review or verification. The unattended automation alerts the team when no payment proposals are scheduled for the day.
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