Results
$7M+
$7M+ in profits recovered annually
$7B
Accurate monitoring of $7B of inventory
Better
Improved quality control
Company Profile
Global publicly-listed confectionery leader (NYSE-listed), chocolate, sweets, mints, and snacks under dozens of iconic brands worldwide, driving billions in annual revenues. Tens of thousands of employees globally; over a century old and operating under a distinctive trust ownership structure that funds an affiliated educational institution for children in need.
Challenge
Human error causes product coding mistakes
This global confectionary manufacturer processes over $7 billion in inventory each year across its many distribution centers. This includes perishable products that require careful handling and special storage. These busy distribution centers are vulnerable to human error, leading to products being coded incorrectly in the inventory management system. When coding errors are caught late, the product must be either sold at discounted prices or destroyed.
Management wanted a solution that would catch and eliminate product coding errors earlier so they could capture revenue that would otherwise be lost.
Solution
Inventory management automation prevents revenue loss
WonderBotz provided a Custom Automation solution to monitor product labels. Every morning before the workday begins, the solution employs user-defined rules to identify mislabeled products.
When an incorrect label is identified, the solution alerts the distribution center and supply personnel so they can quickly make corrections. It also alerts the team when it encounters exceptions that need additional human intervention. The automation can monitor more frequently and process more data than previously handled by the human team.
Faster identification of mislabeled inventory improved their quality control and saved the company $7 million that would otherwise be lost to damaged products.
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