Case Study
AI Agent Reduces HR Onboarding Time by 75%
Results
75%
Onboarding time reduced by 75%
3x
3x more interviews scheduled
30%
30% less time spent on employee sourcing
Company Profile
This large European grocery retailer has 375,000 employees in over 10,000 stores across 34 countries.
Challenge
Costly Recruitment Process
This large retailer’s HR team spends a huge amount of time recruiting and staffing their 10,000 stores across Europe. With high turnover in the industry, the HR team was overwhelmed with submissions, inquiries and follow-ups. The company sought to streamline this tedious, time-consuming, and expensive process, while adhering to strict EU privacy protections for candidates’ information.
Solution
AI Agent Assisted Recruiting Automation
The retailer implemented an AI agent that was available 24/7 to automate human resources processes both internally for employees and externally for hiring candidates.
The AI agent is integrated with the company’s recruiting automation to automatically search the HR database for open positions and post announcements to the website’s career page. From there, the virtual agent guides candidates through personalized conversations to determine eligibility and submit applications.
On the internal side, the agent gives employees immediate access to HR support. It is fully integrated into the internal app ecosystem and is easily accessible from any device with an internet connection. It automatically detects the authenticated user in the organization and their position to provide a localized interface, adapting to the employee’s language.
The recruiting automation manages the full end-to-end process from application to scheduling to follow-up. It reduced employee sourcing time by 30% and lowered overall onboarding time by 75%, all while tripling the number of interviews scheduled.
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