Procurement streamlines work, saving $5 million

Industry : BPO and Business Services, Cross-Industry

Function : Accounting and Finance

Company Profile

Worldwide digital company providing a trusted platform that brings together and interconnects foundational infrastructure, enabling organizations to access all the right places, partners and possibilities to accelerate competitive advantage.

Scope Highlights

  • Coupa
  • Oracle
  • Automation orchestrator
  • Invoicing and purchase orders
  • Automated process enhancement
  • SQL database
  • MS Excel, SharePoint, Outlook

Challenge

With over 265,000 purchases each year, the company was busy creating, processing, and managing purchase orders. PO Maintenance shortfalls were driving additional accruals each period. The automation CoE realized several applications were used to create, close, and update POs. Although the applications were practical department-by-department, the overall process needed to be orchestrated. Leadership sought to optimize the digital workforce and realize additional benefits in the entire source-to-pay process.

Solution

The solution receives purchase orders from email, SharePoint, and other data sources. It orchestrates each step in the source-to-pay process according to defined business rules that validate and prioritize the processing of individual cases. The digital dispatcher determines the correct automation to complete processing and which items should be referred to the accounting team for manual processing. The solution also produces daily reports of all processed items.

Results

$5 million saved

Increased data accuracy

265,000 POs processed annually