Large organization aligns pricing to contracts and eliminates revenue leakage

Industry : Cross-Industry, Manufacturing Function : Sales

Company Profile

A shared-services provider for one of North America’s largest beverage-bottling companies, this organization provides support to over 70 independent bottlers and other participating partners. By working together with partners and stakeholders as a unified voice, the organization is able to drive maximum value and achieve results for both its partners and customers.

Scope Highlights

  • 70 independent buyers and groups nationwide
  • Intelligent Data Processing (IDP)
  • Robotic Process Automation (RPA)
  • Machine learning (ML)

Challenge

This large shared-services provider, had buyers and buying groups spread across the United States, each with its own pricing, discounts and distribution models. As a result, the client began experiencing revenue leakage due to pricing disputes driven by multiple factors. They wanted a way to ensure accurate price adjustments and reconciliation across all associated systems. Management also wanted real-time forecasts of product discounts, seasonal or event-driven promotions to reconcile with the SKU level pricing on record.

Solution

With such a variety of different customer contracts and promotions, this client needed standardized data. The automation digitally captures pricing information, using IDP technology to read the data from a variety of pricing documents. It then updates associated records across all affected systems, eliminating the need for manual data checks and price adjustments. People use a verification station to review the extracted pricing and compare to the underlying documents. It uses machine learning to add to the variety of documents it can handle.

Results

Pricing validation report issued

Eliminated price discrepancies among systems

Reduced pricing reconciliation effort