Company Profile
North America’s premier provider of death care products and services, operating funeral service locations and cemeteries across the United States, Canada and Puerto Rico.
Scope Highlights
- Reshoring process from India to USA (& digital shore)
- WonderBotz InvoiceBotz for invoice receipt through registration
- Blue Prism Cloud running ABBYY Flexicapture for Invoices
- Roughly 400,000 annual invoices (1,500 daily)
- Roughly 175,000 vendors
- Line item GL coding
- Coupa
Challenge
This Fortune Company had moved their invoice processing offshore years ago and that BPO contract was coming to an end. While their BPO firm was providing agreed-to services levels, they were unable to keep up the client’s evolving needs such as line level data extraction and their straight-through processing rate was stuck at 30%. All at a lower cost, management wanted to bring the invoice process back onshore and under their control with expanded capabilities.
Solution
WonderBotz’s prebuilt InvoiceBotz was chosen as the turn-key solution for speed-to-value, fit-to-need and future expandability. The core functionality includes comprehensive line-item level GL coding with automated reference file generation, expedited payment handling and customized work queues. InvoiceBotz uses a combination of machine learning and invoice templates to drive OCR throughput. WonderBotz operates this solution in production on behalf of this client.