INTELLIGENT AUTOMATION CASE STUDY

ReportBotz Automated Report Generation Saves Global Hotelier 15 FTE’s

Industry : Hospitality

Function : Operations

Results

15 FTE saved annually

15 FTE saved annually

Improved data accuracy

Improved data accuracy

145,000 reports generated annually

145,000 reports generated annually

Company Profile

Global hospitality company with a portfolio of luxury, lifestyle, premium and value-focused hotel and resort brands that operates in more than 100 countries and employs more than 350,000 people worldwide.

RPA Case Study Snapshot:

  • Industry : Hospitality
  • Challenge : Legacy systems and high volume of reports
  • Solution : ReportBotz+
  • Outcome : Automated report generation

Are you ready to add WonderBotz to your organization?

Get a Quote

Challenge: Manual tracking of hotel bookings

Manual report generation became a burden for a 6,000+ hotel portfolio, demanding an automated report generation solution to improve accuracy, scalability, and workflow efficiency. The hotelier’s portfolio revenue management team used a master worksheet to track reporting schedules and bookings for the company’s multiple locations.

Reports were generated from embedded macros, which required continuous maintenance. The file was hosted on SharePoint and was often modified incorrectly, which resulted in rework and lost time impacting downstream analysis. Leadership needed a scalable solution that was user friendly and easy to maintain.

Solution: Automated report generation with ReportBotz+

WonderBotz ReportBotz+ uses business rules to look up each hotel location and analyze the reporting requirements. Externalized logic parameters written in plain English perform the calculations previously done by macros. The solution notifies the processing team of any exception cases requiring additional review.

Once reports are generated, the solution sends an email notification to hotel management to inform them of successful automated report generation. This streamlined approach eliminates errors, saves time, and ensures accurate reporting across the entire hotel portfolio.