Case Studies

Media and Entertainment: Fortune 500 company achieves SOX compliance for user access Featured Image

Media and Entertainment: Fortune 500 company achieves SOX compliance for user access

Applying our robot-way process design approach, the joint WonderBotz and client team rationalized and standardized user access reporting across systems. Automation generates and distributes the new user access reports, follows up with managers until they complete their review, and directs a downstream automation to adjust user system access rights accordingly, including tracking access changes through the ServiceNow ticketing system.

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Media and Entertainment: Fortune 500 company provisions new employee system access Featured Image

Media and Entertainment: Fortune 500 company provisions new employee system access

WonderBotz team members built an extensible framework automation that utilizes the ServiceNow API to receive, update and close tickets and RPA connectors to interface to individual target applications and the AD groups. Target applications are added to scope based upon their total annual volume of access requests from highest to lowest. Activity reports are generated daily for infosec review for ongoing SOX compliance.

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Healthcare: Provider verifies Medicare insurance eligibility Featured Image

Healthcare: Provider verifies Medicare insurance eligibility

Read how this organization built an automation that uses NetSmart electronic medical record (EMR) and the organization’s data warehouse in order to identify patients being served. Next, it uses myAbility to evaluate patient’s current and prior circumstances to determine eligibility for Medicare insurance. The results are added to the patient’s EMR for use by claims and billing teams. Also, non-Medicare insurance outcomes are flagged for review by the Billing team.

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Hospitality: Large US Destination Resort Company improves timecard quality Featured Image

Hospitality: Large US Destination Resort Company improves timecard quality

Read how a large US Destination Resort Company was able to; push cutoff date, giving more time to the resorts, reduce employee setup errors since they were caught before payroll period began, dramatically reduce manual payroll entry, and enabled overtime reporting for employees working for multiple managers across multiple departments (e.g., restaurant and store)

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Banking: Wealth managers get same day account opening Featured Image

Banking: Wealth managers get same day account opening

Wealth Management Group within a regional financial services company serving individuals, small businesses, commercial clients, wealth management clients and operating in the mid-west and western United States as a subsidiary of a global megabank.

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