Balancing the Automation Budget: Business-led IT spend

RPA (Robotic Process Automation) has evolved over the last 5 years making it complex for analysts, platforms, and partners to align on which business unit should ultimately be responsible for this capability. Universally it appears that we can all agree enterprise automation is called “Automation at Scale” as referenced by Gartner in their report, Automate Business Operations to Scale Your Digital Business and will occur when we begin to connect the dots of adjacent solutions and technologies used within modern RPA programs. It can also be concluded that while there is a certain amount of tech involved in a successful automation program, it is equally important to have business-led sponsorship for enterprise automation because the business logic must be factored in.

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