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    October Robotics 102
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Work the queue? Queue the robot!

Steve LaValle and Tom Gukelberger

Monday, April 03, 2017
Much like how mechanical robots revolutionized production in the automotive industry in the 70’s and 80’s, highly configurable “software robots” combine the best of technology and low-cost labor. Designed and configured in weeks, these digital workers can not only work the queue, but also they can sort and assign it as well. One robot can process an entire queue, handling the work of 5 or 10 human workers but without lunch breaks, complaints or sick days.